How well do AI agents understand top software products? Full data visualization

A benchmark analysis with a Claude agent of 100 top B2B products to measure readability, efficiency and failure paths. View the full analysis & methodology

AI Agent Readiness: Top 15

Source: Simulated Claude Sonnet 4.6 agent runs. N = 534

AI Agent Readiness: Bottom 15

Source: Simulated Claude Sonnet 4.6 agent runs. N = 534

DatabricksAnalytics & Data$0.95308k55.7s8.2No41%76%
GladlyCustomer Support$0.86277k52.2s8.80.20 /run49%77%
OmniAnalytics & Data$0.80260k44.0s9.20.17 /run18%0%
AdaCustomer Support$0.69222k44.4s7.40.80 /run54%0%
StripeDeveloper Tools$0.67209k73.9s6.4No0%72%
FreshdeskCustomer Support$0.67212k56.2s5.6No9%100%
IterableMarketing & Sales$0.66214k42.8s7.6No95%0%
BrazeMarketing & Sales$0.66211k47.6s7.61.40 /run63%0%
ConfluenceProductivity & Collaboration$0.63203k48.7s6.5No26%75%
JuneAnalytics & Data$0.61197k43.2s8.80.33 /run0%0%
TwilioDeveloper Tools$0.61187k66.0s6.2No0%84%
KlaviyoMarketing & Sales$0.60192k48.2s5.2No23%77%
SnowflakeAnalytics & Data$0.57181k52.4s5.8No0%79%
ZendeskCustomer Support$0.55175k48.4s5.8No60%88%
Maven AGICustomer Support$0.55177k38.2s9.60.80 /run46%0%
BigQueryAnalytics & Data$0.51162k40.2s3.0No0%100%
DatadogDeveloper Tools$0.49137k104.5s2.2No0%97%
ApolloMarketing & Sales$0.46147k42.5s4.6No67%88%
CloudflareDeveloper Tools$0.42135k37.6s5.2No0%68%
PipedriveMarketing & Sales$0.42131k45.0s5.41.20 /run68%100%
ActiveCampaignMarketing & Sales$0.39123k45.6s3.6No31%100%
CursorDeveloper Tools$0.39123k44.2s5.0No15%83%
CodaProductivity & Collaboration$0.39122k42.7s6.00.67 /run96%75%
SalesloftMarketing & Sales$0.39122k39.5s4.0No82%40%
11xMarketing & Sales$0.39123k35.7s5.6No0%0%
JiraProductivity & Collaboration$0.38119k37.9s4.7No8%75%
LovableDeveloper Tools$0.38119k35.5s4.4No0%75%
HubSpotMarketing & Sales$0.37114k46.7s5.8No0%100%
SegmentAnalytics & Data$0.36115k39.9s3.60.20 /run12%50%
ClerkDeveloper Tools$0.36113k34.3s5.0No0%75%
Zoho DeskCustomer Support$0.35108k39.7s4.0No21%100%
FullStoryAnalytics & Data$0.34105k37.7s4.60.20 /run29%25%
KustomerCustomer Support$0.34102k51.8s4.40.40 /run16%45%
GranolaProductivity & Collaboration$0.33104k29.1s5.2No0%100%
ResendDeveloper Tools$0.32102k32.7s4.8No30%75%
ZoomInfoMarketing & Sales$0.2990k45.1s3.6No13%15%
DecagonCustomer Support$0.2992k30.3s4.2No0%0%
FivetranAnalytics & Data$0.2988k35.5s3.7No0%52%
SalesforceMarketing & Sales$0.2887k38.3s4.2No10%100%
PlausibleAnalytics & Data$0.2785k32.2s4.70.17 /run7%75%
RenderDeveloper Tools$0.2682k33.8s5.0No0%75%
TodoistProductivity & Collaboration$0.2680k32.0s3.8No0%100%
NotionProductivity & Collaboration$0.2577k32.7s3.7No0%75%
NeonDeveloper Tools$0.2576k37.2s4.2No0%75%
ForethoughtCustomer Support$0.2577k28.3s3.2No31%0%
AirtableProductivity & Collaboration$0.2476k29.2s3.0No0%75%
PostHogAnalytics & Data$0.2474k32.6s3.0No0%80%
MetabaseAnalytics & Data$0.2474k29.7s2.0No0%75%
SierraCustomer Support$0.2475k26.8s3.6No0%0%
Base44Developer Tools$0.2472k31.8s3.4No0%83%
MailchimpMarketing & Sales$0.2371k32.1s3.0No0%100%
Monday.comProductivity & Collaboration$0.2371k31.3s2.3No0%80%
GorgiasCustomer Support$0.2369k30.0s2.0No0%80%
SmartsheetProductivity & Collaboration$0.2268k26.4s2.0No0%50%
DropboxProductivity & Collaboration$0.2165k35.4s3.7No0%85%
CloseMarketing & Sales$0.2166k26.8s2.0No0%80%
CrispCustomer Support$0.2165k28.2s2.4No0%80%
LaunchDarklyDeveloper Tools$0.2163k29.9s2.0No0%50%
TidioCustomer Support$0.2164k28.3s2.0No0%80%
ClickUpProductivity & Collaboration$0.2062k32.4s2.7No0%75%
LiveChatCustomer Support$0.2063k23.5s2.0No0%75%
BoltDeveloper Tools$0.2062k23.8s3.4No18%75%
LemlistMarketing & Sales$0.2062k31.7s2.4No0%67%
HelpjuiceCustomer Support$0.2060k25.2s3.6No0%100%
IntercomCustomer Support$0.1958k34.2s2.6No11%95%
Document360Customer Support$0.1960k29.1s2.8No0%0%
ClayMarketing & Sales$0.1958k28.4s2.0No0%75%
Common RoomMarketing & Sales$0.1959k22.8s3.2No0%33%
LoomProductivity & Collaboration$0.1856k27.2s2.5No9%75%
HiverCustomer Support$0.1856k26.7s2.0No0%100%
Monte CarloAnalytics & Data$0.1855k33.9s3.60.40 /run0%20%
MarketoMarketing & Sales$0.1856k27.6s2.6No19%0%
PlanetScaleDeveloper Tools$0.1853k32.6s3.8No0%56%
AsanaProductivity & Collaboration$0.1853k30.3s2.0No0%60%
MiroProductivity & Collaboration$0.1753k30.4s2.0No0%75%
HexAnalytics & Data$0.1754k21.2s2.3No0%75%
AmplitudeAnalytics & Data$0.1753k23.7s2.2No0%50%
Help ScoutCustomer Support$0.1750k25.2s2.0No0%100%
BoxProductivity & Collaboration$0.1647k35.6s2.0No0%88%
dbt CloudAnalytics & Data$0.1648k22.9s2.0No0%50%
SlackProductivity & Collaboration$0.1546k27.3s2.0No0%75%
MotherDuckAnalytics & Data$0.1546k26.2s2.2No0%67%
VercelDeveloper Tools$0.1545k26.1s2.4No0%67%
MixpanelAnalytics & Data$0.1545k26.3s2.0No0%67%
HeapAnalytics & Data$0.1545k24.1s2.0No0%25%
SuperhumanProductivity & Collaboration$0.1545k26.8s2.7No0%75%
RetoolDeveloper Tools$0.1544k23.9s2.0No0%75%
SentryDeveloper Tools$0.1544k25.4s2.0No0%75%
OutreachMarketing & Sales$0.1544k27.1s2.0No0%0%
AirbyteAnalytics & Data$0.1441k34.0s2.0No0%56%
PineconeDeveloper Tools$0.1442k27.5s2.0No0%80%
RudderStackAnalytics & Data$0.1444k22.6s2.0No0%50%
RailwayDeveloper Tools$0.1442k26.8s2.2No0%75%
FrontCustomer Support$0.1442k21.9s2.0No0%100%
BasecampProductivity & Collaboration$0.1442k24.5s2.0No0%100%
LinearProductivity & Collaboration$0.1340k20.6s2.5No4%75%
Customer.ioMarketing & Sales$0.1339k22.7s2.0No0%67%
AttioMarketing & Sales$0.1338k20.3s2.0No0%75%
SupabaseDeveloper Tools$0.1236k24.9s2.0No0%75%
Source: Simulated Claude Sonnet 4.6 agent runs. N = 534. Cost reflects average tokens plus search/fetch tool calls per run.
Product Category Cost Tokens Time Tool calls Access errors 3rd party sources Price disclosure
Databricks Analytics & Data $0.95 308k 55.7s 8.2 41% 76%
Gladly Customer Support $0.86 277k 52.2s 8.8 0.20/run 49% 77%
Omni Analytics & Data $0.80 260k 44.0s 9.2 0.17/run 18% 0%
Ada Customer Support $0.69 222k 44.4s 7.4 0.80/run 54% 0%
Stripe Developer Tools $0.67 209k 73.9s 6.4 72%
Freshdesk Customer Support $0.67 212k 56.2s 5.6 9% 100%
Iterable Marketing & Sales $0.66 214k 42.8s 7.6 95% 0%
Braze Marketing & Sales $0.66 211k 47.6s 7.6 1.40/run 63% 0%
Confluence Productivity & Collaboration $0.63 203k 48.7s 6.5 26% 75%
June Analytics & Data $0.61 197k 43.2s 8.8 0.33/run 0%
Twilio Developer Tools $0.61 187k 66.0s 6.2 84%
Klaviyo Marketing & Sales $0.60 192k 48.2s 5.2 23% 77%
Snowflake Analytics & Data $0.57 181k 52.4s 5.8 79%
Zendesk Customer Support $0.55 175k 48.4s 5.8 60% 88%
Maven AGI Customer Support $0.55 177k 38.2s 9.6 0.80/run 46% 0%
BigQuery Analytics & Data $0.51 162k 40.2s 3.0 100%
Datadog Developer Tools $0.49 137k 104.5s 2.2 97%
Apollo Marketing & Sales $0.46 147k 42.5s 4.6 67% 88%
Cloudflare Developer Tools $0.42 135k 37.6s 5.2 68%
Pipedrive Marketing & Sales $0.42 131k 45.0s 5.4 1.20/run 68% 100%
ActiveCampaign Marketing & Sales $0.39 123k 45.6s 3.6 31% 100%
Cursor Developer Tools $0.39 123k 44.2s 5.0 15% 83%
Coda Productivity & Collaboration $0.39 122k 42.7s 6.0 0.67/run 96% 75%
Salesloft Marketing & Sales $0.39 122k 39.5s 4.0 82% 40%
11x Marketing & Sales $0.39 123k 35.7s 5.6 0%
Jira Productivity & Collaboration $0.38 119k 37.9s 4.7 8% 75%
Lovable Developer Tools $0.38 119k 35.5s 4.4 75%
HubSpot Marketing & Sales $0.37 114k 46.7s 5.8 100%
Segment Analytics & Data $0.36 115k 39.9s 3.6 0.20/run 12% 50%
Clerk Developer Tools $0.36 113k 34.3s 5.0 75%
Zoho Desk Customer Support $0.35 108k 39.7s 4.0 21% 100%
FullStory Analytics & Data $0.34 105k 37.7s 4.6 0.20/run 29% 25%
Kustomer Customer Support $0.34 102k 51.8s 4.4 0.40/run 16% 45%
Granola Productivity & Collaboration $0.33 104k 29.1s 5.2 100%
Resend Developer Tools $0.32 102k 32.7s 4.8 30% 75%
ZoomInfo Marketing & Sales $0.29 90k 45.1s 3.6 13% 15%
Decagon Customer Support $0.29 92k 30.3s 4.2 0%
Fivetran Analytics & Data $0.29 88k 35.5s 3.7 52%
Salesforce Marketing & Sales $0.28 87k 38.3s 4.2 10% 100%
Plausible Analytics & Data $0.27 85k 32.2s 4.7 0.17/run 7% 75%
Render Developer Tools $0.26 82k 33.8s 5.0 75%
Todoist Productivity & Collaboration $0.26 80k 32.0s 3.8 100%
Notion Productivity & Collaboration $0.25 77k 32.7s 3.7 75%
Neon Developer Tools $0.25 76k 37.2s 4.2 75%
Forethought Customer Support $0.25 77k 28.3s 3.2 31% 0%
Airtable Productivity & Collaboration $0.24 76k 29.2s 3.0 75%
PostHog Analytics & Data $0.24 74k 32.6s 3.0 80%
Metabase Analytics & Data $0.24 74k 29.7s 2.0 75%
Sierra Customer Support $0.24 75k 26.8s 3.6 0%
Base44 Developer Tools $0.24 72k 31.8s 3.4 83%
Mailchimp Marketing & Sales $0.23 71k 32.1s 3.0 100%
Monday.com Productivity & Collaboration $0.23 71k 31.3s 2.3 80%
Gorgias Customer Support $0.23 69k 30.0s 2.0 80%
Smartsheet Productivity & Collaboration $0.22 68k 26.4s 2.0 50%
Dropbox Productivity & Collaboration $0.21 65k 35.4s 3.7 85%
Close Marketing & Sales $0.21 66k 26.8s 2.0 80%
Crisp Customer Support $0.21 65k 28.2s 2.4 80%
LaunchDarkly Developer Tools $0.21 63k 29.9s 2.0 50%
Tidio Customer Support $0.21 64k 28.3s 2.0 80%
ClickUp Productivity & Collaboration $0.20 62k 32.4s 2.7 75%
LiveChat Customer Support $0.20 63k 23.5s 2.0 75%
Bolt Developer Tools $0.20 62k 23.8s 3.4 18% 75%
Lemlist Marketing & Sales $0.20 62k 31.7s 2.4 67%
Helpjuice Customer Support $0.20 60k 25.2s 3.6 100%
Intercom Customer Support $0.19 58k 34.2s 2.6 11% 95%
Document360 Customer Support $0.19 60k 29.1s 2.8 0%
Clay Marketing & Sales $0.19 58k 28.4s 2.0 75%
Common Room Marketing & Sales $0.19 59k 22.8s 3.2 33%
Loom Productivity & Collaboration $0.18 56k 27.2s 2.5 9% 75%
Hiver Customer Support $0.18 56k 26.7s 2.0 100%
Monte Carlo Analytics & Data $0.18 55k 33.9s 3.6 0.40/run 20%
Marketo Marketing & Sales $0.18 56k 27.6s 2.6 19% 0%
PlanetScale Developer Tools $0.18 53k 32.6s 3.8 56%
Asana Productivity & Collaboration $0.18 53k 30.3s 2.0 60%
Miro Productivity & Collaboration $0.17 53k 30.4s 2.0 75%
Hex Analytics & Data $0.17 54k 21.2s 2.3 75%
Amplitude Analytics & Data $0.17 53k 23.7s 2.2 50%
Help Scout Customer Support $0.17 50k 25.2s 2.0 100%
Box Productivity & Collaboration $0.16 47k 35.6s 2.0 88%
dbt Cloud Analytics & Data $0.16 48k 22.9s 2.0 50%
Slack Productivity & Collaboration $0.15 46k 27.3s 2.0 75%
MotherDuck Analytics & Data $0.15 46k 26.2s 2.2 67%
Vercel Developer Tools $0.15 45k 26.1s 2.4 67%
Mixpanel Analytics & Data $0.15 45k 26.3s 2.0 67%
Heap Analytics & Data $0.15 45k 24.1s 2.0 25%
Superhuman Productivity & Collaboration $0.15 45k 26.8s 2.7 75%
Retool Developer Tools $0.15 44k 23.9s 2.0 75%
Sentry Developer Tools $0.15 44k 25.4s 2.0 75%
Outreach Marketing & Sales $0.15 44k 27.1s 2.0 0%
Airbyte Analytics & Data $0.14 41k 34.0s 2.0 56%
Pinecone Developer Tools $0.14 42k 27.5s 2.0 80%
RudderStack Analytics & Data $0.14 44k 22.6s 2.0 50%
Railway Developer Tools $0.14 42k 26.8s 2.2 75%
Front Customer Support $0.14 42k 21.9s 2.0 100%
Basecamp Productivity & Collaboration $0.14 42k 24.5s 2.0 100%
Linear Productivity & Collaboration $0.13 40k 20.6s 2.5 4% 75%
Customer.io Marketing & Sales $0.13 39k 22.7s 2.0 67%
Attio Marketing & Sales $0.13 38k 20.3s 2.0 75%
Supabase Developer Tools $0.12 36k 24.9s 2.0 75%